Generate more revenue with post-acute referrals from your hospital and emergency department.
BoardRounds provides a technology-enabled concierge service to improve the care coordination and referral process. BoardRounds combines patient engagement messaging with personalized interventions and appointment scheduling to make sure patients leaving the ER or hospital see the right provider at the right time in your network for their next step in care.
50% of post-acute referrals are sent to the wrong provider, sent out of network, or result in a no-show. We bring patients to the correct provider with the highest show rates in the industry.
Patients remember the exceptional service they receive after their post-acute visit, increasing HCAHPS scores and improving network retention.
Give patients the level of service and technology they've come to expect from their healthcare providers.
75% of emergency room patients are sent home with instructions to seek additional care, but less than half follow through. Make sure patients in your health system receive primary care, specialist, and imaging follow-up in your network.
We increase post-acute referrals, and match patients to the correct providers.
We match patients with the appropriate providers in your network.
Avoid readmission penalties and claim pay-for-performance incentives.
ACOs and PCMHs, rejoice. Ensure your patients receive timely, integrated care.
Be empowered with rich data. Visualize referral patterns and identify gaps in care.
We'll integrate with your EMR, or use us as a standalone service and go live today.
Your staff or our concierges request follow-up care at the point of discharge.
Our algorithms create a profile for each patient, which we use to identify appropriate resources.
We match services and appointments to each patient, and confirm appointment completion.
You track follow-up with sophisticated analytics, including appointment completion rates.